Sales Support Associate driving customer satisfaction through efficient interactions and product management at Coach retail store. Ensuring operational excellence and positive customer experiences.
About the role
- Sales Support Associate at Coach in Florida delivering excellent customer service and maintaining sales floor standards. Efficient interactions at cash wrap and managing stockroom operations.
Responsibilities
- Greeting the customer with a smile and offering your name
- Interact genuinely and naturally with the customer
- Maintain accuracy when operating POS
- Maintain cash wrap organization and cleanliness
- Create lasting impression by genuinely thanking customer
- Receive shipment and transfers
- Notify Store Management when new product arrives
- Process shipment/transfers according to Coach standards
- Regularly analyze sales floor to assess replenishment needs
- React to sell through and execute visual merchandising needs
Requirements
- 1-3 years of previous retail experience (cashier/stock experience, sales etc.)
- Current knowledge of fashion trends and competition in the marketplace
- High school diploma or equivalent; college degree preferred
- Knowledge of cash register systems
- Basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)
- Ability to communicate effectively with customers and team
- Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
- Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds
Benefits
- Health benefits (medical, dental, vision)
- Life insurance
- Disability insurance
- 401(k) savings plan
- Paid time off for wellness needs and vacations
- Discounts on certain products
- Incentive compensation
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