Sales Support Associate driving customer satisfaction through efficient interactions and product management at Coach retail store. Ensuring operational excellence and positive customer experiences.
About the role
- Sales Support Associate at Coach responsible for customer interactions and stock management. Engaging with customers and maintaining store organization for positive shopping experiences.
Responsibilities
- Greeting customers and assisting with cash wrap duties
- Interacting with customers positively and naturally
- Maintaining cash wrap organization and cleanliness
- Receiving and processing shipments in stockroom as per standards
- Organizing stockroom and maintaining inventory accuracy
- Analyzing sales floor to assess replenishment needs and execute merchandising
Requirements
- 1-3 years of previous retail experience (cashier/stock experience, sales etc.)
- Current knowledge of fashion trends and competition in the marketplace
- High school diploma or equivalent; college degree preferred
- Knowledge of cash register systems and basic computer skills
- Ability to communicate effectively with customers and team
- Ability to lift and carry up to 25 pounds; can occasionally lift up to 50 pounds
Benefits
- Health benefits (medical, dental, vision)
- Life insurance
- Disability insurance
- 401(k) savings plan
- Paid time off for wellness needs and vacations
- Discounts on certain products and incentive compensation
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