Sales Associate at Coach driving sales and customer relationships. Upholding brand standards in a luxury retail environment.
Responsibilities
Understands organizational objectives and makes decisions that align with Company priorities
Takes ownership and is committed to delivering results
Creates personal sales and clienteling strategies in partnership with the management team
Creates strategies to achieve personal metrics and performance goals
Represents Coach as a brand ambassador
Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value
Discusses product features and builds the sale by leveraging cross-selling skills
Builds lasting and loyal relationships with customers
Ensures all daily tasks are completed without negatively impacting service or Coach standards
Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising
Requirements
1-3 years of previous sales experience, preferably in a luxury retail service environment.
Possesses current knowledge of fashion trends and competition in the marketplace.
High school diploma or equivalent; college degree preferred.
Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Ability to execute at a fast pace.
Ability to communicate effectively with customers and team.
Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
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