Sales Associate at Coach driving customer engagement and sales. Upholding service models and building relationships in Aventura, FL.
Responsibilities
Responsible for upholding Coach’s Service and Selling Models, creating a positive first impression, building ongoing customer relationships through a personalized experience.
Understands organizational objectives and makes decisions that align with Company priorities.
Creates short- and long-term strategies to achieve personal metrics and performance goals.
Creates enthusiasm and positivity for a shared vision and mission.
Promotes and endorses a team selling environment.
Ensures all daily tasks are completed without negatively impacting service or Coach standards.
Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap, and visual merchandising to Coach standards consistently and in a timely manner.
Attends to the unique and individual shopping needs of each customer.
Requirements
1-3 years of previous sales experience, preferably in a luxury retail service environment.
Possesses current knowledge of fashion trends and competition in the marketplace.
High school diploma or equivalent; college degree preferred.
Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Ability to execute at a fast pace.
Ability to communicate effectively with customers and team.
Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days.
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