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About the role
- Assistant Store Manager at Coach managing luxury retail sales and employee development strategies. Ensuring operational efficiency and achieving business goals in a fast-paced environment.
Responsibilities
- Demonstrates a high level of business acumen; delivering sales results through employee development and mentorship.
- Embodies a strategic mindset to deliver operational efficiencies.
- Ensures Coach’s standards and competencies are top of mind.
- Develop sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store’s performance at all times and achieves sales.
- Develops clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the Store Manager.
- Resolves customer issues in a timely manner while being solution-oriented and forward thinking; partners with the Store Manager and/or District Manager as needed.
- Evaluates performance of all team members and provides consistent and timely feedback; creates and modifies action plans for the continuous development in partnership with the Store Manager.
Requirements
- 1 to 3 years of previous management experience in a luxury retail service environment preferable.
- Possess current knowledge of fashion trends and competition in the marketplace.
- High school diploma or equivalent; college degree preferred.
- Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook).
- Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
- Ability to execute at a fast pace.
- Ability to communicate effectively with customers and team.
- Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
- Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
- Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays.
Benefits
- Health benefits (medical, dental, vision)
- Life insurance
- Disability insurance
- 401(k) savings plan
- Paid time off for wellness needs and vacations
- Discounts on certain products and incentive compensation
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