Assistant Store Manager delivering sales results through employee development and strategic mindset at Coach store. Roles involve sales strategy, operational efficiencies, and customer engagement.
Responsibilities
The Assistant Store Manager at Coach demonstrates a high level of business acumen; delivering sales results through employee development and mentorship.
Develops sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store’s performance at all times and achieves sales.
Holds the management team accountable for personal productivity and management contribution.
Resolves customer issues in a timely manner while being solution-oriented and forward thinking.
Develops team to build long-term relationships with customers to drive business.
Ensures all daily tasks are completed without negatively impacting service of Coach standards.
Requirements
1 to 3 years of previous management experience in a luxury retail service environment preferable.
Possess current knowledge of fashion trends and competition in the marketplace.
High school diploma or equivalent; college degree preferred.
Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook).
Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
Ability to execute at a fast pace.
Ability to communicate effectively with customers and team.
Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days.
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