E - commerce Manager managing Shopify configurations and product catalogs while ensuring performance. Collaborating on e - commerce KPIs and enhancing user experience with marketing and design teams.
About the role
- Global E-commerce Operations Manager overseeing online sales operations and enhancing customer experience at HARMAN. Strong leadership in e-commerce platforms and logistics required with a minimum of 8 years experience.
Responsibilities
- Oversee end-to-end operations for our global e-commerce platforms, ensuring seamless execution and delivery of online sales initiatives
- Develop and implement strategies to improve operational efficiency and drive growth
- Assist the Sr. Director of E-commerce in analyzing marketplace expansion efforts and process coordination
- Provide leadership by operating and managing three regional e-commerce organizations, ensuring smooth workflow
- Manage daily business operations by facilitating collaboration among team leadership to elevate e-commerce experience industry standards
- Assist the Sr. Director of Operations by leading marketplace expansion efforts and coordinating process coordination
Requirements
- Bachelor’s degree or equivalent work experience
- Minimum of 8 years of experience with e-commerce platforms, logistics, and international market trends
- Ability to identify and implement best practices that drive operational excellence, including leveraging industry knowledge, best-in-class technologies (e.g., Salesforce, Shopify, order management systems, CRMs), and delivering a best-in-class customer experience
Benefits
- Competitive wellness benefits
- 401K Retirement Savings plan
- An inclusive and diverse work environment that fosters career development opportunities
- Flexible work schedule with a culture encouraging work-life integration and collaboration in a global environment
- Professional development opportunities through HARMAN University’s business and leadership academies
- Tuition Reimbursement
- Access to employee discounts on world-class HARMAN products (JBL, Harman/Kardon, etc.)
- “Be Brilliant” employee recognition and rewards program
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Workforce Manager managing service workforce planning and operations at leading travel platform ab in den urlaub. Ensuring effective staffing and communication with internal and external teams.
Travel consultant providing personalized travel advice and support for customers at ab in den urlaub. Engaging with clients through phone and email to book and manage travel arrangements.
Service Level Coordinator at ab in den urlaub monitoring service center performance and ensuring service levels. Collaborating across teams and managing real - time call volumes in a hybrid environment.
E - commerce planner driving online sales campaigns and aligning business goals with marketing tactics at LexisNexis. Managing product listings and inventory optimization across various platforms.
Dropship Executive supporting eCommerce growth through effective supplier and order management. Monitoring performance and ensuring an efficient customer experience in a collaborative environment.
Ecommerce Merchandiser managing campaigns and product presentation for leading brands in SEA. Engaging in creative processes and collaborating with the Merchandising & Creative Team.
Team Lead responsible for driving top - line ecommerce growth in Singapore for leading brands. Mentoring key account managers and implementing strategies to enhance performance.
Key Account Manager managing client relationships and driving e - commerce growth for leading brands in Southeast Asia. Collaborating internally to optimize campaigns and ensure client satisfaction.
Technical Lead for frontend development at a leading digital experience agency in Germany. Leading web projects, mentoring developers, and collaborating with clients.