About the role

  • Sales Associate providing excellent guest experiences and building customer relationships at Casa de Montecristo cigar lounges. Engaging with customers and maintaining store operations for a premium cigar experience.

Responsibilities

  • Provide a world-class guest experience in the humidor and smoking lounges through exemplary service and selling skills.
  • Serves as a Casa de Montecristo brand ambassador.
  • Build relationships with customers.
  • Proactively and effectively communicate product features and benefits, as well as promotional information.
  • Demonstrate a tenacious drive for results.
  • Accountable for becoming a trusted, successful tobacconist and consistently work as part of a team to exceed sales and KPI goals.
  • Develop and maintain strong knowledge of Casa de Montecristo products.
  • Assists in the complete operations of the store.

Requirements

  • Previous experience in a retail, hospitality or other service-centric environment
  • POS and/or computer skills needed
  • Cigar knowledge a plus
  • Ability to work a flexible schedule (night, weekends, holidays)
  • A track record of meeting challenging sales and operational goals
  • Demonstrated flexibility and emotional intelligence to adapt to a frequently changing business conditions with energy and accountability.

Benefits

  • Exceptional interpersonal skills
  • Hands on team player with a strong work-ethic
  • Passionate and persistent about a delivering a stellar guest experience.

Job title

Sales Associate

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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