Sales Associate providing excellent guest experiences and building customer relationships at Casa de Montecristo cigar lounges. Engaging with customers and maintaining store operations for a premium cigar experience.
Responsibilities
Provide a world-class guest experience in the humidor and smoking lounges through exemplary service and selling skills.
Serves as a Casa de Montecristo brand ambassador.
Build relationships with customers.
Proactively and effectively communicate product features and benefits, as well as promotional information.
Demonstrate a tenacious drive for results.
Accountable for becoming a trusted, successful tobacconist and consistently work as part of a team to exceed sales and KPI goals.
Develop and maintain strong knowledge of Casa de Montecristo products.
Assists in the complete operations of the store.
Requirements
Previous experience in a retail, hospitality or other service-centric environment
POS and/or computer skills needed
Cigar knowledge a plus
Ability to work a flexible schedule (night, weekends, holidays)
A track record of meeting challenging sales and operational goals
Demonstrated flexibility and emotional intelligence to adapt to a frequently changing business conditions with energy and accountability.
Benefits
Exceptional interpersonal skills
Hands on team player with a strong work-ethic
Passionate and persistent about a delivering a stellar guest experience.
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