Branch Sales Associate connecting with customers and managing their experience to maximize sales opportunities at Grainger. Adjusting to various tasks including warehouse duties and customer interactions.
About the role
- Branch Sales Specialist providing customer solutions and maximizing sales at Grainger. Engaging with customers and team members to enhance service and drive branch effectiveness.
Responsibilities
- Use inclusive behaviors and use multi tasking/prioritization to serve as subject matter expert for branch team members
- Use advanced skills to maximize sales opportunities, take ownership and lead by example with all showroom sales promotions and product specials, and exceed customer expectations
- Oversee the entire customer experience. This includes appropriate product selection, accurate order entry and maintenance, safely picking product, and safely loading customer vehicle.
- Learn and easily navigate through several computer applications for customer-facing and warehouse activities
- Perform actions consistent with branch sales focus to maximize sales opportunities and encourage customer loyalty
Requirements
- High School Diploma or equivalent
- 1+ years of experience in related field
- Lift up to 50 pounds unassisted and heavier loads with assistance
- Adapt communication and style to differing audiences whether it is different personality types, other team members, in writing/email, over phone, or in person
- Operate powered industrial equipment
Benefits
- Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
- 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
- Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
- Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.
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Branch Sales Associate at Grainger providing solutions and connecting with walk - in customers. Maximizing sales opportunities while managing the customer experience and performing warehouse tasks.
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