IT Support Specialist managing IT infrastructure and providing support for Windows and Mac systems. Ensuring onboarding processes and troubleshooting technical issues for the IT team.
About the role
- Technical Support Technician for an IoT startup validating installations and providing remote support. Involves technical adjustments on the SYOS platform and coordination with field teams.
Responsibilities
- Remotely validate field installations performed via the SYOS platform;
- Perform technical adjustments on the platform (certificates, migrations, sensor renaming);
- Assist with scheduling installations, uninstallations and recalibrations;
- Provide remote technical support to field teams;
- Track and follow up on activities through the CRM.
Requirements
- High school diploma (required)
- Technical course in Electrical, Electroelectronics, Information Technology or related fields (preferred)
- Knowledge of Microsoft Office
- Experience with CRM systems is a plus.
Benefits
- Medical insurance
- Dental insurance
- Life insurance
- Meal allowance
- Transportation allowance
- Birthday day off
- Meal voucher
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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