Permit Administration Technician at BC Energy Regulator managing land act tenures and forestry licenses. Involves drafting agreements, conducting analysis, and maintaining data integrity.
About the role
- Senior Analyst supporting Microsoft collaboration tools and automation for American Tower's IT organization. Ensuring digital experiences through governance and technology adoption in a fast-paced environment.
Responsibilities
- Administer and support Microsoft 365 platforms, including Teams, SharePoint Online, OneDrive, and Copilot, ensuring optimal performance.
- Deploy, configure, and troubleshoot desktop services while automating tasks with PowerShell and Tanium for efficiency and standardization.
- Monitor endpoint health and compliance using Tanium, implementing security policies, baselines, and patch management.
- Lead major incident responses and perform full root cause analyses for collaboration and endpoint service disruptions.
- Define and manage operational metrics, service level agreements, and compliance dashboards for Microsoft 365, Intune, and endpoint visibility platforms.
- Administer Microsoft Entra Conditional Access, Multi-Factor Authentication, and identity lifecycle governance to strengthen security posture.
- Manage service reliability by monitoring Microsoft 365 health, Azure Service Health, and incident trends to proactively mitigate risks.
- Collaborate with global Workplace and Infrastructure teams to implement automation pipelines using PowerShell, Graph API, Logic Apps, and Power Automate.
- Other duties as assigned.
Requirements
- Bachelor’s degree required, with a concentration in Information Technology, Computer Science, or a related field preferred.
- A minimum of 3 years of Microsoft desktop environments and collaboration tools experience required.
- Microsoft certifications (MS-900, MD-102, SC-300, or similar) preferred.
- Experience with Intune, Endpoint Manager, or Desktop Analytics.
- Knowledge of Zero Trust principles, endpoint hardening, and compliance.
- Enterprise or hybrid environment experience.
- Involvement in innovation, automation, or AI adoption projects.
- Hands-on Microsoft 365, Teams, SharePoint, OneDrive, and Copilot experience.
- Experience with Tanium for endpoint visibility, compliance, and patching.
- Proficiency in automation and scripting (PowerShell).
- Knowledge of Active Directory, Azure Active Directory, and Microsoft Entra ID.
- Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
- Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
- Strong organizational skills; ability to accomplish multiple tasks within the agreed-upon timeframes through effective prioritization of duties and functions in a fast-paced environment.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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