Manager overseeing AI Risk Oversight team within Model Risk Office at Lloyds Banking Group. Conducting oversight activities for AI models and strengthening AI governance frameworks.
About the role
- Vice President of AI Automation leading multidisciplinary AI teams at Synchrony. Focusing on building and maintaining a scalable AI automation platform and enhancing customer experiences through AI.
Responsibilities
- Define and execute the enterprise AI automation strategy aligned with the institution’s broader digital transformation goals
- Build and scale a robust automation platform that supports Agentic AI systems, RPA, and enterprise agent development
- Lead and grow a high-performing multidisciplinary team of AI engineers, developers, and automation specialists
- Build and maintain a scalable, secure, and flexible AI automation platform that integrates with existing enterprise systems and data architectures
- Stay abreast of emerging AI technologies and automation trends to continually evolve the platform and leverage state-of-the-art solutions
- Oversee the design, development, and deployment of intelligent agent systems that drive operational efficiency and enhance customer experiences
- Innovate on autonomous and semi-autonomous agents to support both front-office and back-office operations
- Foster collaboration across business units to identify automation use cases and deploy enterprise-grade agent solutions
- Lead the RPA strategy and implementation, focusing on end-to-end automation of complex workflows and processes
- Ensure best practices in governance, security, and compliance are maintained in all automation initiatives
- Collaborate closely with commercial, product, and technology teams on Agentic Commerce projects, leveraging AI agents to enhance client engagement, product recommendations, and transactional workflows
- Drive innovations that integrate automation capabilities into commerce platforms, improving speed and personalization
- Partner with senior leadership and key stakeholders across the institution to advocate for AI automation initiatives and secure buy-in
- Drive a culture of innovation and continuous improvement in automation adoption
- Work with multiple co-located and distributed teams (off-shore and on-shore)
Requirements
- Bachelor's degree in Computer Science, Business, or related field
- minimum of 8 years of experience in Information Technology or, in lieu of the Bachelor's degree, a minimum of 10 years of experience in Information Technology
- Deep understanding of Agentic AI, Enterprise Agent Development, and Robotic Process Automation technologies
- Experience driving enterprise-scale automation platforms with a focus on scalability, security, and compliance
Benefits
- best-in-class employee benefits and programs that cater to work-life integration and overall well-being
- career advancement and upskilling opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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