Transformation Operations Manager at Grant Thornton helping organizations implement supply chain strategies. Lead major transformation initiatives with expert consulting guidance and client collaboration.
About the role
- Senior Manager overseeing start-up operations for automated warehousing solutions. Leading site launches and operational projects within defined regions.
Responsibilities
- Own regional start-up projects from kick-off through close-out, ensuring execution aligns with program-level objectives and enterprise expansion plans.
- Serve as the senior decision-maker and escalation point for all regional launch issues, risks, and dependencies.
- Provide leadership in high-ambiguity environments, creating structure and clarity where little exists while guiding site teams toward successful outcomes.
- Develop and refine new processes, tools, and standards that support launch repeatability, scalability, and continuous improvement.
- Lead, mentor, and develop a team of 4–6 Start-Up Managers, ensuring they are equipped to execute launch activities for their respective sites.
- Provide coaching, performance feedback, and career development for start-up talent, fostering a high-performance culture across the region.
- Align workload, staffing, and resource needs across multiple simultaneous projects to ensure effective launch readiness.
- Act as the primary company representative with vendors, contractors, suppliers, and installation partners during project execution.
- Enforce EXOL safety, quality, and performance expectations with all external partners.
- Coordinate and sequence material flow, equipment installation, and vendor timelines that are interdependent across multiple functions.
- Serve as the single-threaded leader overseeing onsite construction activities, ensuring they remain aligned with schedules, design intent, and operational requirements.
- Validate that all infrastructure requirements are included in design packages and coordinated with engineering, facilities, IT, and automation stakeholders.
- Confirm installation work meets EXOL standards for safety, quality, timeline, and budget.
- Manage regional start-up budgets, including creating and approving purchase orders, tracking spend, and forecasting financial needs.
- Contribute to the development of comprehensive launch budgets during project conception and support revisions as scope evolves.
- Ensure all projects are delivered within approved budget frameworks while maintaining full transparency.
- Own the regional project schedule, ensuring each site is positioned to meet critical milestones, customer readiness targets, and Go-Live commitments.
- Monitor, track, and report progress on all site activities, highlighting key risks, dependencies, and potential impacts to cost or timeline.
- Escalate issues rapidly when support is required, and mobilize company resources by collaborating closely with engineering, safety, robotics, CI, supply chain, and IT.
- Actively ensure that all vendor and EXOL safety policies are followed during construction, installation, and start-up activities.
- Drive corrective actions for any safety or compliance deviations and ensure safe execution remains a core expectation across all projects.
- Participate in initiatives to standardize start-up processes, documentation, launch playbooks, and best practices across the region.
- Capture lessons learned from launches and proactively integrate improvements into future execution models.
- Partner with cross-functional teams to strengthen upstream design, installation processes, and operational readiness workflows.
Requirements
- Bachelor’s degree in supply chain, Logistics, Engineering, Business Administration, Operations Management, or equivalent experience preferred.
- Minimum 5 years of progressive operations, project, or supply chain leadership experience in warehouse, distribution, manufacturing, or logistics environments.
- Experience overseeing multiple site launches, large-scale operational projects, or regional initiatives, including construction readiness, installation, go-live, and stabilization phases.
- Demonstrated experience leading managers or senior operations leaders across geographically distributed sites.
- Exposure to automated or highly mechanized warehouse environments, including material handling systems, robotics, or WMS/WES platforms preferred.
- Experience managing regional or multi-project budgets, schedules, and resource planning across overlapping timelines.
- Strong leadership and decision-making skills with the ability to serve as the senior escalation point for launch risks, delays, and operational issues.
- Proven ability to manage multiple concurrent priorities and deliver results in high-ambiguity, fast-growth environments.
- Demonstrated capability to standardize processes, build launch playbooks, and drive repeatable execution models.
- Strong understanding of safety, quality, and compliance requirements in construction, installation, and operational start-up environments.
- Ability to partner effectively with engineering, construction, IT, automation, safety, vendors, and executive leadership.
- Analytical mindset with the ability to track progress, identify risks, and implement corrective actions across sites.
- Strong communication and stakeholder-management skills, including vendor and contractor oversight.
- Comfortable working in physically active industrial environments and traveling extensively (75–90%) during launch cycles.
Benefits
- medical
- dental
- vision
- disability
- 401K
- PTO
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