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About the role
- Manager Process Improvement leading team to deliver advanced analytics insights for payment integrity at Elevance Health. Responsible for team development, performance management, and high-quality analytics delivery.
Responsibilities
- Oversees a team responsible for engaging the provider community using data-driven insights
- Partners closely with Payment Integrity audit, analytics, operations, and market leadership to prioritize opportunities
- Proactively identifies opportunities for improvement
- Researches, develops, and implements related best practices
- Develops metrics to track performance and goal achievement
- Provides strategic oversight of provider-level analysis aligned by market and state
- Accountable for team development, performance management, and ensuring consistent, high-quality delivery of analytics-informed provider engagement
Requirements
- Requires a BA/BS in a related field
- minimum of 5 years management experience with process improvement, project/program management, process engineering and/or performance improvement initiatives
- 5 years of experience in healthcare analytics, payment integrity, provider performance, operations, or related healthcare functions preferred
- Demonstrated experience using data and trend analysis to identify anomalies, utilization patterns, and opportunities that drive measurable medical savings preferred
- Experience partnering with operations, product, and technology teams to identify opportunities to automate, digitize, and streamline analytics- and provider-facing workflows
- Proven experience working cross-functionally with operations, product, and technology teams to modernize processes through automation and digital enablement
- Six Sigma Black Belt certification, related process improvement certification or PMI certification preferred.
Benefits
- merit increases
- paid holidays
- Paid Time Off
- incentive bonus programs
- medical benefits
- dental benefits
- vision benefits
- short and long term disability benefits
- 401(k) + match
- stock purchase plan
- life insurance
- wellness programs
- financial education resources
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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