Operations Team Member at Gateway Services providing pet aftercare support through daily operational activities. Responsibilities include the operation of equipment and quality control in a compassionate environment.
Responsibilities
Responsible for various activities ranging from operation of the retort, creating and packaging paw prints, engraving plaques and memorial items and processing and packaging cremated remains
Perform a variety of daily duties such as operating the retort, quality control, and processing and packaging cremated remains or what may be required from the Team Member from time-to-time
Maintain daily cremation goals, producing cremains with an emphasis on compassion and excellence
Monitor equipment to ensure the process is working properly, making adjustments as needed and submit maintenance requests
Perform basic cleaning and housekeeping activities such as sweeping, mopping, vacuuming, and dusting
Follow safety procedures to protect themselves and others from exposure to hazardous materials or dust particles
Other duties as assigned
Requirements
High school diploma or equivalent
Minimum of 12 months experience in a service industry
Valid Driver License may be required
Passion for Pets - Caring, patient, kind, and empathetic
Customer Focus - Prioritize quality, safety, and ethics
Problem Solving – Developing Solutions and Quick Thinking
Proven team player who is flexible and adaptable
Energetic, self-motivated, and results oriented
Good verbal communication skills
Excellent time management skills with a proven ability to meet deadlines
The ability to feel comfortable building and maintaining relationships with other industry professionals and pet parents; able to work independently or as part of a team
Safety - Committed to working in a safe environment, e.g., OSHA
Strong attention to detail
Benefits
3 national medical plans that pay 100% after the members’ deductible and copays
2 national dental plans that cover many services at no cost to the plan members
National vision plan
Company paid Life/AD&D, and LTD for all full-time employees
Chance to purchase additional Life/AD&D coverage at discounted rates
Critical Illness, Accident and Pet insurance are offered as an employee’s choice
Tax savings account: HSA, Health and Dependent Care FSAs
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