Hybrid Process Improvement Lead

Posted 5 hours ago

Apply now

About the role

  • Process Improvement Lead responsible for optimizing business processes at Byline Bank. Working with cross-functional teams to deliver measurable improvements in operational excellence.

Responsibilities

  • Identify, evaluate, and prioritize process improvement opportunities across business units
  • Lead process mapping, analysis, and redesign initiatives to eliminate inefficiencies and enhance performance
  • Facilitate workshops and working sessions with stakeholders to gather requirements and build consensus
  • Develop and implement process improvement plans, including documentation, training, and change management support
  • Monitor and report on process improvement outcomes, ensuring alignment with organizational goals and KPIs
  • Collaborate with Data & Reporting Analysts to quantify impact and track benefits realization
  • Integrate AI capabilities, including chatbots, and document processors, into business processes
  • Support transformation projects by providing process expertise and integrating improvements into broader initiatives
  • Promote a culture of continuous improvement by sharing best practices and encouraging innovation
  • Prepare executive-level presentations and reports for the Office of Operational Excellence and Transformation

Requirements

  • Bachelor’s degree in Finance, Operations, Management, or a related field
  • 5+ years of experience in process improvement, business analysis, or operational excellence, preferably in financial services
  • Financial or accounting acumen; audit experience plus
  • Strong analytical and problem-solving skills, process mapping and redesign experience
  • Proficiency in Visio, Excel, data analysis/reporting tools
  • Familiarity with core business systems (Salesforce, FIS, nCino) and emerging AI technologies
  • Excellent communication, facilitation, and stakeholder management skills
  • Experience driving change and delivering results in cross-functional, matrixed environments
  • Proven ability to implement measurable process improvements
  • Knowledge of process improvement methodologies and best practices
  • Collaborative, adaptable, and thrives in dynamic environments

Benefits

  • medical coverage
  • dental
  • vision
  • disability
  • 401k
  • paid time off and much more!

Job title

Process Improvement Lead

Job type

Experience level

Senior

Salary

$104,000 - $129,000 per year

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job