Partner Operations Manager II managing vendor programs and lifecycle management at TD SYNNEX. Acting as primary contact for complex pricing and customer support while fostering vendor relationships.
About the role
- Payment Operations Analyst managing daily payment operations and collaborating with teams to improve processes for Swan’s banking products. Participating in continuous improvement and best practices as the company scales.
Responsibilities
- Run daily payment operations processes, actively participate in our continuous improvement approach, and help elaborate best practices, as we continue to launch and scale new payment products & services
- Collaborate with other Payment Operations Analysts and help foster knowledge sharing among the team
- Participate in tight feedback loops with Payment product managers and other internal stakeholders to improve product & processes
- Lead specific ad-hoc payment operations improvement projects
Requirements
- Excellent organizational and analytical abilities
- Strong written and verbal communication skills
- Demonstrated team player with a curious mindset
- Adaptability to evolving and fast-paced environments
- Professional proficiency in English
- Previous experience in a payment services provider or a bank is a plus but not mandatory.
Benefits
- Holidays : 25 days + RTT
- Meal Vouchers: We provide a meal voucher card to cover your meals on work days.
- Transport: Monthly mobility package for employees.
- Health insurance (mutuelle) : Alan .
- Sports : Thanks to our partnership with Classpass , you can enjoy advantageous discounts on subscriptions.
- Well-being support: access to Moka Care for mental health and wellness.
- Hybrid remote policy : We offer the possibility of working from home for 2 days per week.
- Offsite : Once a year we gather to reconnect, deep-dive into big topics, and relax.
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