Partner Operations Manager II managing vendor programs and lifecycle management at TD SYNNEX. Acting as primary contact for complex pricing and customer support while fostering vendor relationships.
About the role
- Storage Technical Analyst providing global storage and backups Infrastructure support at RBC. Responsible for design, development, and implementation of SRE solutions.
Responsibilities
- Provide mentorship and support to front-line Operations staff in all regions for advanced incident/problem management and deployment of automation solutions with focus on up-time improvement, anomaly detection and predictive analysis
- 24x7 Support for all RBC storage infrastructure components working on a shift rotation
- Assist global platform teams with critical production support where escalation is required to lead in troubleshooting and service restoration
- Develop and execute on end-to-end change management plans and plan and execute all communication related to these
- Collaborate and contribute on cross-functional enterprise initiatives and manage the effective implementation of assigned deliverables
- Establish strong working relationships across business units and platforms to build influence and impact with key business partners
- Collaborate with groups to define and achieve deliverables and ensure initiatives are effectively integrated into RBC procedures and processes
- Help drive operational transformation by continuously looking for ways to automate existing Tech Infrastructure processes
- Perform production readiness reviews (performance, security, maintainability) on all production bound SRE solutions regardless of region or line of business
Requirements
- BA, MA or MS or equivalent with emphasis in Information Technology & Systems Administration
- Minimum 5 years’ experience working in a Storage Administration function
- Solid understanding of NAS, SAN, BUR, Cloud, Fabric, Networking, Linux, AIX, Windows, Automation & general IT concepts
- Advanced experience in a variety of IT infrastructure platform environments
- Experience in a variety of SRE-based tools (Ansible, Python, Dynatrace, Moog, PagerDuty, ServiceNow, Elastic, Logstash, Kibana)
- Demonstrated ability in written and oral communication skills along with strong presentation skills
- Ability to determine the information and communication needs of the stakeholders and project
- Deadline-driven and results-oriented; able to meet consistently high-quality standards while handling a variety of tasks and deadlines simultaneously
- 24x7 On-call support for emergencies/issues
Benefits
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Competitive compensation
- Stock where applicable
- Leaders who support your development through coaching and managing opportunities
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Systems & Technology Operations Coordinator at HUB International managing technology operations and changes across multiple locations. Required strong knowledge of Microsoft 365 and experience in technology support.
Registered Nurse providing direct patient care in PACU/OPS at Mercyhealth Hospital in Illinois. Collaborating with interdisciplinary teams and administering treatments per protocols.
Play a critical role in building the operational engine for Puzzel’s partner ecosystem. Managing partner data and standardising processes in a hybrid work environment.
Payment Operations Analyst managing daily payment operations and collaborating with teams to improve processes for Swan’s banking products. Participating in continuous improvement and best practices as the company scales.
Product Strategy and Operations Manager at EveryMatrix optimizing product team effectiveness and alignment across the organization.
Lead and optimize operational functions related to life products at Pacific Life. Champion cross - functional collaboration to enhance customer and employee experiences.
Payment Operations Mitarbeiter at secupay AG handling payment transactions and cashback processes in a hybrid work environment. Role involves managing payment flows and coordinating with customer service and accounts receivable.
Area Process Manager at Novo Nordisk optimizing supply chain operations globally. Driving process improvements and sustainability initiatives in healthcare manufacturing environments.
Operations Supervisor ensuring compliance and overseeing production in plasma donation center. Involves supervising staff, training, and maintaining production standards.