Rev Ops Associate on the Revenue Operations and Strategy team building Hinge Health's financial engine. Ensuring revenue retention and billing accuracy in a fast - paced environment.
About the role
- Systems & Technology Operations Coordinator at HUB International managing technology operations and changes across multiple locations. Required strong knowledge of Microsoft 365 and experience in technology support.
Responsibilities
- Maintain a strong working knowledge of the Microsoft 365 ecosystem — including Active Directory, distribution lists, OneDrive, SharePoint, and Teams — to assess the operational impact of Corporate IT changes on the region and ensure minimal disruption to retail operations.
- Build and maintain Power Automate flows; manage SharePoint site creation, permissions, and content governance.
- Coordinate regional use of the enterprise LMS, ensuring training and compliance materials are current and accessible.
- Support MS Teams Phone systems, conference room technology, IVR maintenance, and call flow programming.
- Liaise with Corporate IT on ServiceNow operations, SLA monitoring, and escalation coordination.
- Serve as an active member of the Change Champion Collective, leading technology change at the retail desk level.
- Lead enterprise and regional technology rollouts including system migrations, upgrades, and platform modernization.
- Assess operational impact of enterprise system changes before they reach the retail environment.
- Coordinate hardware refresh projects, office technology planning for relocations, closures, and new site setups.
- Conduct regular branch audits to assess technology readiness, equipment condition, and compliance with operational standards.
- Manage vendor relationships across print fleet, communications, document management, e-signature, and payment platforms.
Requirements
- 5+ years' experience in technology operations, systems coordination, or business operations support in a multi-location environment.
- Strong hands-on knowledge of Microsoft 365: SharePoint administration, Power Automate, Active Directory, and Teams Phone systems.
- Experience as a liaison between business operations and Corporate IT, including escalation management.
- Familiarity with IT service management platforms (e.g., ServiceNow) for ticket tracking and SLA monitoring.
- Basic network troubleshooting skills sufficient to restore branch connectivity.
- High proficiency in Microsoft Office; experience with Power Automate or Power BI is a plus.
- Excellent organizational skills with high attention to detail and ability to manage multiple priorities simultaneously.
- Willingness and ability to travel to branch locations for office moves, acquisitions, and project implementations.
Benefits
- extended health benefits
- disability insurance
- RRSP matching
- paid-time-off benefits
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Managing drug safety case management vendor and compliance for Verastem Oncology. Overseeing PV operations and ensuring accurate safety information throughout product life cycle.
Area Operations Manager at Airgas overseeing Plant Managers and enhancing operational performance. Leading teams in safe and efficient operations to meet performance metrics across multiple locations.
Partner Operations Manager II managing vendor programs and lifecycle management at TD SYNNEX. Acting as primary contact for complex pricing and customer support while fostering vendor relationships.
Registered Nurse providing direct patient care in PACU/OPS at Mercyhealth Hospital in Illinois. Collaborating with interdisciplinary teams and administering treatments per protocols.
Play a critical role in building the operational engine for Puzzel’s partner ecosystem. Managing partner data and standardising processes in a hybrid work environment.
Payment Operations Analyst managing daily payment operations and collaborating with teams to improve processes for Swan’s banking products. Participating in continuous improvement and best practices as the company scales.
Product Strategy and Operations Manager at EveryMatrix optimizing product team effectiveness and alignment across the organization.
Lead and optimize operational functions related to life products at Pacific Life. Champion cross - functional collaboration to enhance customer and employee experiences.
Payment Operations Mitarbeiter at secupay AG handling payment transactions and cashback processes in a hybrid work environment. Role involves managing payment flows and coordinating with customer service and accounts receivable.