Senior Business Development Manager leading growth initiatives for TSC in Defense and Intelligence sectors. Requires deep expertise in federal contracting and customer engagement.
About the role
- As a working student in Human-Centered Business Development, support customer journey optimization and workshops at Stadtwerke Augsburg. Contribute to energy and mobility transition initiatives.
Responsibilities
- You support the analysis and optimization of the customer journey across the entire company
- Additionally, you assist in running customer- and employee-centered workshops and surveys
- You are responsible for analyzing survey and interview data and presenting the results in a clear, visual way
- You analyze KPIs that put customers and employees at the center
- You prepare research and presentations on topics related to organizational and cultural development
- You contribute to documenting organizational structures, processes, and interfaces
Requirements
- You are a enrolled student in business/economics, the humanities, social sciences, psychology, or a comparable field
- You can support us for at least 20 hours per week for a minimum of 2 years; full-time work is possible during semester breaks
- You are familiar with common Office programs and with using survey tools
- Ideally, you have already gained initial experience in process and project management
- You have had first exposure to HR topics and customer analyses
- You work in a structured way and demonstrate empathy, curiosity, and creativity
Benefits
- Competitive pay of at least €19 per hour plus an annual special payment in the form of a Christmas bonus
- A secure job with one of the region’s largest employers
- Flexible working hours through flexitime models and mobile/remote work options
- A range of services such as social counseling to support personal and family matters
- Free use of local public transport on all lines of the Augsburger Verkehrsgesellschaft
- Discounted employee rates such as the AVV company subscription (“Jobticket”), the Deutschlandticket Job for swa employees, and a swa carsharing employee rate
- Discounts on electricity (€240/year incl. VAT) and heating (€200/year incl. VAT)
- Opportunities for professional development through training and qualification programs
- Employee sports programs, numerous sporting events, and company celebrations
- The opportunity to actively contribute and take on responsibility
- A family-like corporate culture with a strong swa “we” spirit
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