Invoicing Administrator centralizing client invoicing for Econ One. Managing all invoicing workflows and ensuring accuracy using Sage Intacct.
About the role
- Disability Payment Administrator supporting Canadians with health benefits via processing forms and assisting clients. Focused on customer service and operational improvements in a dynamic team environment.
Responsibilities
- Process Plan Member Update Forms and extend disability benefits
- Assist clients with the CPP/QPP application process
- Follow up with clients regarding part-time earnings
- Prepare and close LTD files upon expiry
- Review and update Power of Attorney / Authorization information
- Manage address and EFT (electronic funds transfer) changes
- Investigate returned mail
- Handle inbound and outbound calls
- Create an environment that promotes team member accountability and autonomy
- Represent Sun Life professionally, both internally and externally, and collaborate effectively with partners and clients
- Identify and recommend opportunities for process improvements
Requirements
- Exceptional customer service skills with a client-first approach
- Demonstrated active listening skills when engaging with Plan Members and Plan Sponsors
- Excellent time management and organizational abilities
- Strong written and verbal communication skills
- Ability to thrive in a fast-paced, high-volume production environment
- Proactive, able to take initiative and exercise sound judgment
- Resilience when taking on new responsibilities or handling challenging situations
- Commitment to continuous learning—viewing each challenge as an opportunity for growth
- Effective teamwork and collaboration
- Bilingualism (French and English, both oral and written) required for Quebec positions only
Benefits
- Comprehensive benefits package
- Wellness programs, health benefits and incentives
- Paid vacation based on experience, plus additional days to support family care and personal emergencies
- Retirement savings and stock investment programs
- Performance-based rewards
- Sabbatical program offering time off for personal enrichment experiences
- Company support for not-for-profit organizations that are important to you
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Foundation Programmes Administrator supporting education activities at EIT Urban Mobility Foundation. Handling administrative tasks related to student payments and supporting the Finance department.
Student - Plan Administrator at iA Financial Group, assisting in analyzing and processing client requests related to savings and retirement plans. You will work in a hybrid environment based in Montreal or Quebec City.
Funding Admin ensuring accurate posting and reconciliation of funds received from lenders for vehicle purchases. Involves data entry, communication, and operational efficiency in automotive finance.
Provide administrative support in National Group Disability organization as a Senior Disability Administrator at Manulife. Collaborate with internal and external customers, maintaining privacy and accuracy.
Administrator monitoring vehicle maintenance trends and providing consultative support at Holman. Collaborating with fleet managers and vendors to enhance service efficiency.
Partner Connect Administrator for Holman, maintaining and supporting PartnerConnect systems. Involves training, reporting, and vendor relationship management with strong data analysis skills.
Provide overall administrative support to the Electrical Construction business unit at The Tri - M Group. Ensuring timely billing, invoicing, and compliance with safety and operational standards.
IT Administrator managing system administration for an international dairy company. Focus on VMWare, Microsoft Exchange, and supporting IT solutions.
Logistics Administrator providing reliable administrative support to the Logistics team in Warsaw. Ensuring smooth organisation of daily tasks, documentation, and communication for logistics operations.