Integrated Sales Support Rep in Las Vegas providing administrative sales and support to team. Coordinating schedules, managing documentation, and supporting reporting for the AT&T sales team.
About the role
- User Support Specialist providing software familiarization for Intelligence Community users. Collaborating with diverse teams to enhance mission outcomes and data discovery.
Responsibilities
- Provide software familiarization and discovery tradecraft to enable Intelligence Community (IC) users to search for and retrieve relevant data to support intelligence analysis and operations.
- Proactively collaborate with team members, customer staff, and IC Users to understand requirements, the novel application and use of technology, and to develop and apply outcome-based approaches.
- Become a POSTMAN power user to support the discovery of critical intelligence insights.
- Provide subject matter expertise of platform use and discovery tradecraft, through in-person and virtual customer outreach and engagement.
- Build professional relationships to enable the use of novel technologies and tradecraft to discover, retrieve, and incorporate relevant data in finished intelligence products.
- Identify and pursue opportunities to increase user adoption of the POSTMAN software and relevant data.
- Create POSTMAN training and familiarization material to support Users.
- Document and communicate user requirements to POSTMAN development teams.
- Collect and analyze metrics to refine user engagements and improve data discovery.
Requirements
- An active TS/SCI clearance with ability to obtain a Polygraph.
- A Bachelor’s Degree and minimum 8 years of related experience working with, or as, an all-source intelligence analyst.
- Directly related experience as a military intelligence analyst may be considered in lieu of Bachelor’s Degree.
- Experience working with Intelligence Community and Law Enforcement Agencies.
- Experience with creating user guides and training end users for software platforms.
- The ability to perform well in a dynamic, fast-paced environment.
- To enjoy and excel at solving complex problems to support real-world National Security missions.
- To enjoy working directly with teammates and customers to understand requirements to develop and implement solutions.
- To be self-motivated, creative, and organized.
- The ability to clarify and accomplish tasks on time, under limited supervision.
- The ability to exercise good professional judgement that results in building relationships and negating or resolving problems.
- Excellent written and verbal communication skills.
Benefits
- 3 Medical Plan Options
- Dental and Vision
- FSA, DCFSA, HSA
- Life/AD&D Insurance
- Short-Term & Long-Term Disability
- Employee Assistance Program (EAP)
- Training and Educational Assistance
- Paid Time Off (PTO)
- 11 Federal holidays
- 401k plan with up to a 6% match (100% immediate vesting)
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Customer Experience Officer handling service and support for Tennis World Melbourne Park & Albert Reserve. Responsibilities include customer service, front of house management, and event support.
Customer Service Representative providing support across Hamilton branches for online banking and inquiries. Assisting customers with problem - solving and digital tool navigation while ensuring a great experience.
Customer Service Representative providing customer support and coordinating service for Trademasters. Handling inbound calls and scheduling technicians to ensure timely service delivery.
Account Manager responsible for customer accounts in vehicle finance, managing calls and finance agreements. Working in a hybrid setup with a focus on customer satisfaction and proactive engagement.
Customer Service Representative handling inbound calls and scheduling service appointments for a facility management company. Ensuring communication between customers, technicians, and management for operational efficiency.
Deployment Manager partnering with customers to drive adoption of digital capabilities and enhance business value. Collaborating with Corporate Account Managers for successful pilot and launch implementations.
Team Lead ensuring high quality customer service and sales results in Retail Banking at Luminor. Overseeing CSU employees and improving customer experience across multiple channels.
Customer Support Representative providing order management and customer assistance at Delta Intelligent Building Technologies. Collaborating with internal teams for efficient service delivery in Surrey, BC.
Customer Service Representative at U - Haul assisting customers and managing rentals inside and outside the center. Utilizing technology and hands - on training for service excellence.