Loss Prevention Associate at TJ Maxx preventing theft and ensuring store safety. Supports a vibrant team and contributes to a positive customer shopping experience in the store.
About the role
- Customer Service Representative providing customer support and coordinating service for Trademasters. Handling inbound calls and scheduling technicians to ensure timely service delivery.
Responsibilities
- Answer incoming customer calls in a professional and courteous manner.
- Provides prompt, professional, and courteous support to customers by addressing inquiries, resolving issues, and ensuring a positive overall experience.
- Delivers excellent customer service by asking targeted questions to identify needs and recommending the most suitable services, including membership options.
- Schedule and coordinate service calls.
- Dispatch technicians based on location, urgency, and skill set.
- Provide customers with appointment updates and basic service information.
- Enter and update customer records in dispatch/software system.
- Support billing, service follow-ups, and general office tasks as needed.
- Communicate effectively with technicians and management team.
- Help ensure high levels of customer satisfaction and efficient workflow.
Requirements
- Previous customer service or dispatch experience (HVAC, plumbing, or home services preferred)
- Strong communication and professional phone skills
- Ability to multitask and stay organized in a fast-paced environment
- Basic computer skills (dispatch software experience a plus)
- Professional, reliable, and team-oriented attitude
- Problem-solving skills and attention to detail
Benefits
- Cigna Health, Cigna Dental and EyeMed Vision coverage on your first day
- Company paid Life Insurance and Short-term disability
- Long-term Disability
- Health Savings Account with generous employer contributions
- Generous 401K match and vesting with Roth option
- Paid holidays (6)
- Generous PTO
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Operations Support Specialist providing vital support within The Hartford's Claims Centralized Operations Group. Responsible for processing customer - initiated claims and managing daily workload.
Manage customer onboarding and ensure success with JUPUS, a fast - growing Legal Tech company. Collaborate with clients and internal teams to optimize user experience and feedback.
Integrated Sales Support Rep in Las Vegas providing administrative sales and support to team. Coordinating schedules, managing documentation, and supporting reporting for the AT&T sales team.
Customer Experience Officer handling service and support for Tennis World Melbourne Park & Albert Reserve. Responsibilities include customer service, front of house management, and event support.
Customer Service Representative providing support across Hamilton branches for online banking and inquiries. Assisting customers with problem - solving and digital tool navigation while ensuring a great experience.
Account Manager responsible for customer accounts in vehicle finance, managing calls and finance agreements. Working in a hybrid setup with a focus on customer satisfaction and proactive engagement.
Customer Service Representative handling inbound calls and scheduling service appointments for a facility management company. Ensuring communication between customers, technicians, and management for operational efficiency.
Deployment Manager partnering with customers to drive adoption of digital capabilities and enhance business value. Collaborating with Corporate Account Managers for successful pilot and launch implementations.
Team Lead ensuring high quality customer service and sales results in Retail Banking at Luminor. Overseeing CSU employees and improving customer experience across multiple channels.