Direct Client Service Specialist I at Vermont DMV managing daily mail operations and providing customer service. Requires strong attention to detail and independent decision-making within the Montpelier office.
Responsibilities
Dealing with large volumes of mail on a daily basis
Working independently and making informed decisions
Attention to detail is critical
Excellent customer service skills are required
Requirements
Two (2) or more years of experience in a customer or client service role that includes significant public contact AND regular use of computer programs
OR Six (6) months or more of work experience in the Vermont Department of Motor Vehicles
Benefits
80% State paid medical premium and a dental plan at no cost for employees and their families
Work/Life balance: 11 paid holidays each year and a generous leave plan
State Paid Family and Medical Leave Insurance (FMLI)
Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
Tuition Reimbursement
Flexible spending healthcare and childcare reimbursement accounts
Low cost group life insurance
Incentive-based Wellness Program
Qualified Employer for Public Service Student Loan Forgiveness Program
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