Implementation Engineer managing the execution of fulfillment projects and system integrations for Stord's clients across the US and Canada. Collaborating with teams to ensure successful project launches and operational sustainability.
Responsibilities
Implement systems and processes for all of Stord's business units
Oversee Systems Integrations and User Acceptance Testing end to end for upcoming brands
Deploy technical and functional processes within the 4 walls, managing Design, SIT, UAT, Go-live and hypercare
Implement Stord's OMS and WMS systems end to end
Implement physical and system processes to ensure self-sustainability and profitability within the fulfillment center operation
Engage with internal teams as well as new and existing Stord customers to ensure a successful launch
Serve as a partner to ensure on-going needs are being met to the standard provided
Build easy to understand SOPs to hand-off to the Customer Experience and Local Operations teams
Requirements
Warehouse or WMS implementation experience
Strong understanding of e-commerce fulfillment processes
Ability to manage complex projects and facilitation of cross functional planning and execution
Excellent planning, organizational, and time management skills
Experience managing an array of teams and stakeholders
Strong written and verbal communication skills
Risk and opportunity mitigation and management experience
Bachelor’s Degree in Supply Chain Management or Industrial Engineering (Bonus)
3-5 years of experience within Supply Chain or Logistics (Bonus)
Direct experience with WMS or Warehouse implementation (Bonus)
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