Implementation Consultant working with the commercial team configuring the Vuelio platform for client requirements. Requires project management skills and customer support experience to ensure successful implementations.
About the role
- Lead complex technical implementations for strategic clients at Trulioo. Collaborate with cross-functional teams to ensure successful project delivery in the digital identity verification space.
Responsibilities
- Lead complex implementations, ensuring alignment with clients' business processes and technical requirements.
- Collaborate with cross-functional teams (sales, product development, and support) to streamline project delivery.
- Identify project risks and proactively develop mitigation strategies.
- Mentor and support junior team members, fostering a collaborative and high-performing environment.
- Document lessons learned and create best practices for continuous process improvement.
- Manage escalations and critical issues efficiently to meet project deadlines.
- Contribute to knowledge-sharing initiatives by developing internal and client-facing resources.
Requirements
- Bachelor’s Degree in business, computer science, or related field (or equivalent experience).
- 5+ years of implementation experience with strategic and enterprise clients.
- PMP designation preferred.
- Expertise in RESTful API and experience with JSON, JavaScript, and SQL.
- Proficiency with project management tools (Jira, Confluence, MS Project, GSuite).
- Strong troubleshooting and problem-solving skills.
- Ability to manage multiple complex projects independently.
- Quick to adopt new technologies and integration methods.
- Proficient in relational databases and API integrations.
- Strong project management and communication skills.
- Fluency in English; additional languages are advantageous.
Benefits
- Comprehensive Benefits: We provide a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an annual education & training stipend (equivalent to $1,000 in local currency).
- Flexible Hybrid Working Environment: Our offices are designed to support both collaboration and flexibility. Enjoy weekly lunches, quality coffee, and regular social events.
- Wellness: We care about your well-being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription.
- Employee Resource Groups: Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Senior Implementation Consultant guiding customer implementation of Homecare Homebase’s health software. Leading clients through implementation methodology and ensuring adoption of the product across the United States.
Microsoft Office Apps Customer Engineer role focusing on advanced adoption and optimization of Microsoft 365 Apps. Collaborate with enterprise clients and provide technical support in Italy.
Implementation Manager overseeing project implementation and coordination at KNAPP. Responsible for the success and quality of the project while collaborating with stakeholders.
Microsoft Dynamics 365 ERP Manager managing supply chain solutions for manufacturing clients. Leading D365 ERP implementations and mentoring project teams at Crowe.
Implementation Specialist managing a portfolio of journals with a focus on quality assurance. Collaborating with global teams and improving workflows in publishing operations.
Manager of Call Planning Operations for Cardiometabolic Sales at Novo Nordisk, implementing strategic call plans and managing operations in a compliance - driven environment.
Implementation Consultant leading digital transformation for enterprise clients at LumApps with expertise in SaaS and digital workplace delivery. Engage stakeholders to align deployment with business goals.
Implementation Consultant at Neostella managing customer implementations and ensuring high - quality delivery for legal technology solutions.
Implementation Engineer responsible for leading financial institution transformation initiatives at Q2. Designing, configuring, and implementing Risk & Fraud Management solutions for diverse clients.