Inside Sales Representative responsible for managing inbound leads and executing outbound calling campaigns. Driving pipeline creation and closing revenue in a competitive sales environment.
Responsibilities
Full understanding of the Sterling Sales and Operations Planning Process.
Execute 40-60 outbound calls each day to prospects, house accounts, and leads.
Develop and convert new business opportunities through relentless follow-up and value-driven conversations.
Collaborate with pricing, operations, and logistics teams to deliver timely, accurate, and strategic quotes.
Respond to inbound inquiries via phone, web, or email, and quickly qualify potential deals.
Participate in job site walkdowns with the Construction Services Team to understand product application.
Build and maintain strong relationships with key contacts (buyers, PMs, execs) to maximize account value.
Position Sterling’s unique value proposition in a case-by-case / customer-by-customer manner based on project specs and competitive dynamics.
Maintain all opportunity data and contact activity logs in the CRM system, keeping pipeline information, lead conversions, contact records, and deal status up to date.
Meet or exceed meaningful daily, weekly, and monthly KPIs, including call volume, quote volume, and closed revenue targets.
Monitor market activity, track competitor moves and stay informed on industry trends.
Consistently demonstrate commitment to the Sterling vision, mission, policies, and procedures.
Foster a culture of urgency, innovation, teamwork, and customer-centricity.
Cultivate strong partnerships with cross-functional teams to support departmental needs and business goals.
All other duties and projects assigned.
Requirements
Bachelor’s degree in business management, marketing or related field is preferred but not required.
Minimum of five (2) years’ experience with inside sales or account management.
Site access mats and/or construction sales experience is strongly preferred.
Strong written and verbal communication, presentation, negotiation and analytical skills are essential.
Must be proficient with CRM software and Microsoft Office products with strong attention to detail.
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