Account Manager handling existing B2B customers in hybrid work environment. Collaborating with internal teams and developing customer relationships in a growing SaaS company.
About the role
- Account Manager developing and executing strategic marketing plans for Animal Nutrition at dsm-firmenich. Collaborating with various stakeholders to achieve sales and customer relationship objectives.
Responsibilities
- To set up, coordinate & execute specific Accounts tactics & plans to realize pre-defined/agreed sales and overall customer relationship objectives, both for the short- and long term.
- Define and implement a strategic account plan.
- Translate into Financial profitability and goals both strategically and tactically and be accountable for top line profit.
- Contribute to develop the sales plan, both strategically and tactically.
- Monitor and coordinate the execution of the account plan, report on the basis of defined performance indicators and take corrective actions, in order to achieve the results.
- Identify long term business opportunities with the account(s) and include these in the account strategy and plan.
- Define and Implement projects with focus on key products, processes and innovation, and decide on clear PMP structure and accountabilities
- Monitor and benchmark competitive products, market requirements and competitive business strategies (competitive profiling) and incorporate benchmarking and competitive profiling in account and sales plans.
- Lead contract negotiations with the respective account(s) and ensure the conclusion of sales contracts.
- Coordinate technical service or after sales service activities towards the account
- Monitor the complaint process and ensure an appropriate complaint settlement with the account within the agreed timeline.
- Monitor the account’s payment behavior and take action to ensure payment within the agreed payment terms.
Requirements
- Bachelor degree in Veterinary Medicine, Animal Nutrition, Animal Husbandry/Science, or similar discipline
- Minimum 3-5 years sales experience within the Indonesian Animal Nutrition / Health industry
- Excellent interpersonal skills and the ability to work effectively in a diverse team environment
- High level of self-motivation and the ability to work in an unsupervised capacity while maintaining focus
- Results oriented with excellent relationship building abilities
- Outstanding presentation, selling and negotiating skills
- Concise and astute communication skills
- Demonstrated superior sales project management skills and evidence of the ability to successfully complete projects
Benefits
- Unique career paths across animal, nutrition and health – explore what drives you and get the support to make it happen.
- A chance to impact millions of consumers every day – sustainability embedded in all we do.
- A science led company, cutting edge research and creativity everywhere – from biotech breakthroughs to sustainability game-changers, you’ll work on what’s next.
- Growth that keeps up with you – you join an industry leader that will develop your expertise and leadership.
- A culture that lifts you up – with collaborative teams, shared wins, and people who cheer each other on.
- A community where your voice matters – it is essential to serve our customers well.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Vice President of Agency Partnerships at LoopMe, responsible for revenue growth and strategic partnerships with major agencies. Leading complex deal - making and fostering senior relationships in advertising.
Sr. Account Manager driving sales for Lowe's largest regional pro customers at a faster rate. Building relationships and leveraging account management solutions for sales gains.
Account Management role assisting the onshore broking team in managing risk and insurance programs while building client relationships. Requires knowledge of risk management processes and legislative compliance.
Physician and Provider Relationship Manager at Mercy Health improving patient referrals. Collaborating with market leadership using data to guide growth plans.
Account Manager driving growth for US - based brands at Zencargo, turning supply chains into a competitive advantage. Building relationships and managing strategic accounts with a focus on data - driven results.
Senior Corporate Partnerships Manager leading a team at WaterAid to deliver strategic partnerships for sustainable change. Collaborating across departments to promote equity, inclusion, and safeguarding in corporate partnerships.
Strategic Corporate Partnerships Manager at WaterAid developing and managing long - term corporate partnerships. Collaborating with teams to drive sustainable change through water initiatives.
Dealer Relations Manager building relationships with automotive dealerships and implementing predictive analytics solutions for sales success. Aiding dealers in prioritizing marketing efforts and growing business.
Account Manager responsible for managing, renewing, and driving growth for SaaS accounts at Meltwater. Collaborating with teams to ensure customer satisfaction and account expansion initiatives.