About the role

  • Payroll Master overseeing HR and payroll processes using Sprout’s technology solutions. Providing support and expertise to clients while managing numerous payroll-related tasks.

Responsibilities

  • Provide technical support and advice to clients on the company’s payroll and HR products
  • Develop subject matter expertise on payroll and HR
  • Remain current on payroll and HR policies and trends, and on other industry best practices
  • Create and build a productive and trusting relationship with clients
  • Demo the payroll and HR products to clients articulately and confidently
  • Work on a process flow for on-boarding new accounts
  • Manage assigned customer issues and take action to resolve issues
  • Assist with pre and post sales activities
  • Balance internal needs against customer requirements and/or internal businesses/end user's needs within defined parameters
  • Demonstrate basic understanding of business contract to support and meet contractual metrics and obligations in area of responsibility
  • Forward action items to development team and work with them to outline solution, monitor progress and report fixes/enhancements to client

Requirements

  • Candidate must possess at least a Bachelor's/College Degree , Finance/Accountancy/Banking, Human Resource Management or equivalent
  • At least 2-3 years of working experience in payroll systems and administration
  • Experience in end-to-end local payroll processing and handling external clients (outsourcing services) is a plus
  • Demonstrable expertise in current industry accounting and HR technologies
  • Strong communication, sales and presentation skill with the ability to communicate technical knowledge across an audience of varying levels of understanding

Benefits

  • Certifications and annual budget for training/upskilling

Job title

Payroll Master

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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