Service Manager enhancing international customer service processes with innovative solutions and training strategies. Collaborating with global teams to improve service quality and customer satisfaction.
CD
Onsite Administrativo Atención al Cliente
Posted 56 minutes ago
About the role
- Administrative position in customer service focusing on post-sales support. Ensures solid customer relationships and efficient order management in the logistics sector.
Responsibilities
- Su misión principal será construir y mantener una relación sólida y duradera con los clientes, asegurando al mismo tiempo el cumplimiento de los objetivos de la delegación en relación con las órdenes de trabajo de postventa.
- Atención de llamadas de los clientes de Crown así como de los Técnicos de Servicio.
- Planificación de la ruta y de las averías y supervisión de los tiempos de trabajo de los técnicos.
- Facturación de servicios y/o recambios o piezas.
- Creación de órdenes de trabajo diarias.
- Elaboración diaria de la pizarra de seguimiento del estado de los trabajos de la delegación.
- Mantenimiento de registros y archivos.
- Dar soporte necesario a las peticiones de información de otros departamentos.
Requirements
- Experiencia previa en tareas administrativas y de atención al cliente por teléfono, en empresas de maquinaria o servicios de postventa.
- Que seas una persona organizada y que trabajes al detalle.
- Dominio de ofimática (Excel) y programas ERPS internos.
- Valorable inglés.
Benefits
- Jornada completa: de 8:00h a 17:30h de lunes a jueves y viernes de 8:00 a 14:00h
- Posición estable y desarrollo de carrera.
- Formación continua.
- Salario: en función de valía y experiencia aportada.
- Incorporación inmediata.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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