Maritime Operations Apprentice supporting maritime operations and unmanned systems in Portchester, UK. Involves planning, executing operations, and collaborating with teams on various projects.
About the role
- Sales Operations Associate serving as the technical engine of the Sales team at a SaaS Security company. Collaborating on Salesforce solutions and managing data integrations.
Responsibilities
- Business Analysis & Requirements Gathering: Partner with the Director of Ops to document business needs. You will translate vague stakeholder requests into crisp technical user stories and functional requirements.
- Full-Cycle Execution & SFDC Development: Take ownership of the "build" from ideation to deployment. You will analyze requests and build/optimize solutions using Salesforce Flows, ensuring they align with our long-term architectural health.
- End-to-End Lifecycle Management: Maintain a deep understanding of the Lead-to-Closed-Won flow. You will ensure that the handoffs between Marketing, Sales, and Finance are automated and that no lead or deal "leaks" out of the funnel.
- Revenue Operations Mastery: Apply knowledge of SaaS revenue models (ARR, MRR, Churn, and Renewals) to ensure Salesforce is capturing the data necessary for executive-level financial reporting.
- Quality Assurance (Testing): Develop comprehensive test plans and lead User Acceptance Testing (UAT). You are the final gatekeeper ensuring new features don't disrupt existing integrations or sales workflows.
- Integration Management: Maintain the "plumbing" between Salesforce and our tech stack, specifically ensuring data syncs correctly with HubSpot (Marketing), Stripe (Billing), and Google Sheets (Reporting).
- Sales Partnership & Deal Support: Act as the "boots on the ground" support for the sales team. You will help reps navigate complex deal structures to ensure technical accuracy before a contract is sent.
Requirements
- Experience: 2+ years of relevant experience in Sales Operations, Salesforce administration, or a similar role.
- Certification: Salesforce Certified Administrator is huge plus
- Advanced Logic: Expert-level knowledge of Salesforce Flows and validation rules.
- Integration Literacy: Understanding of API connections, Managed Packages, and how data flows between disparate systems.
- Methodology: Familiarity with data analysis and the ability to map out complex business processes visually (e.g., Lucidchart or Miro).
Benefits
- Base Salary: $85,000 – $115,000/yr
- Performance based annual bonus
- Unlimited PTO
- Hybrid Office Model
- Paid Holidays
- Premium Health Benefits Covered by Spin.AI
- 401k
- Employee Wellness Program
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