Junior Digital Account Manager supporting healthcare professionals through digital channels. Building relationships and documenting interactions while collaborating with sales and marketing teams.
About the role
- Account Manager responsible for managing enterprise-level accounts at S&P Global. Cultivating client relationships and driving revenue growth through strategic account management.
Responsibilities
- Serve as the primary point of contact for assigned enterprise accounts, building and maintaining strong relationships with key stakeholders and decision-makers
- Develop and execute strategic account plans to drive revenue growth, identify expansion opportunities, and ensure high client satisfaction and retention rates
- Collaborate with cross-functional teams including Sales, Product, and Customer Success to deliver comprehensive solutions that meet evolving client needs
- Conduct regular business reviews and strategic planning sessions with clients to assess performance, identify growth opportunities, and align on future objectives
- Monitor account health metrics, proactively address potential issues, and implement retention strategies to minimize churn risk
- Lead contract negotiations and renewal processes, ensuring favorable terms while maintaining strong client relationships and achieving revenue targets
Requirements
- Bachelor's degree in Business, Marketing, Communications, or related field, or equivalent professional experience
- 3-5 years of experience in account management, client relationship management, or business development roles
- Proven track record of managing enterprise-level accounts and achieving revenue growth targets
- Strong communication and presentation skills with the ability to engage effectively with C-level executives and senior stakeholders
- Experience with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics for account tracking and management
- Analytical mindset with proficiency in data analysis tools like Excel, Tableau, or similar platforms for performance reporting
- Experience in financial services, data analytics, or B2B SaaS industries with complex solution offerings (preferred)
- Demonstrated success in contract negotiation and renewal processes with enterprise clients (preferred)
- Experience with account planning methodologies and strategic relationship management frameworks (preferred)
- Strong project management skills with experience coordinating cross-functional teams to deliver client solutions (preferred)
Benefits
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
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