Account Manager responsible for managing enterprise-level accounts at S&P Global. Cultivating client relationships and driving revenue growth through strategic account management.
Responsibilities
Serve as the primary point of contact for assigned enterprise accounts, building and maintaining strong relationships with key stakeholders and decision-makers
Develop and execute strategic account plans to drive revenue growth, identify expansion opportunities, and ensure high client satisfaction and retention rates
Collaborate with cross-functional teams including Sales, Product, and Customer Success to deliver comprehensive solutions that meet evolving client needs
Conduct regular business reviews and strategic planning sessions with clients to assess performance, identify growth opportunities, and align on future objectives
Monitor account health metrics, proactively address potential issues, and implement retention strategies to minimize churn risk
Lead contract negotiations and renewal processes, ensuring favorable terms while maintaining strong client relationships and achieving revenue targets
Requirements
Bachelor's degree in Business, Marketing, Communications, or related field, or equivalent professional experience
3-5 years of experience in account management, client relationship management, or business development roles
Proven track record of managing enterprise-level accounts and achieving revenue growth targets
Strong communication and presentation skills with the ability to engage effectively with C-level executives and senior stakeholders
Experience with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics for account tracking and management
Analytical mindset with proficiency in data analysis tools like Excel, Tableau, or similar platforms for performance reporting
Experience in financial services, data analytics, or B2B SaaS industries with complex solution offerings (preferred)
Demonstrated success in contract negotiation and renewal processes with enterprise clients (preferred)
Experience with account planning methodologies and strategic relationship management frameworks (preferred)
Strong project management skills with experience coordinating cross-functional teams to deliver client solutions (preferred)
Benefits
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
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