As a Presales Consultant, guide customers in Belgium and France towards effective Spacewell solutions. Build trust and remove technical barriers while delivering high-quality demonstrations.
Responsibilities
Analyse and understand the technical and functional needs, use cases, and business processes of prospects and customers.
Advise customers on the technical aspects of the Spacewell portfolio and translate requirements into a coherent solution design within the available budget.
Build and deliver compelling product demos and presentations that clearly show the functionality and benefits of the proposed solution.
Create supporting technical documentation (solution descriptions, architectures, scopes, effort indications) to underpin proposals from the Sales team.
Answer in depth technical questions and provide clear, honest guidance on to help customers make informed decisions.
Collaborate closely with Sales on proposals, value cases, and deal strategy, and support them throughout the full presales cycle up to contract signature.
Coordinate non standard requirements with Product, Development, Professional Services, and where relevant Security/CISO, and translate this into a realistic, deliverable scope.
Ensure a smooth handover of the sold solution to Professional Services, including clear documentation and participation in internal handover meetings.
Maintain regular contact with key stakeholders at the customer to refine understanding of their challenges and adjust the proposed solution where needed.
Contribute to revenue growth and win rates by positioning the right technical solutions and by delivering high quality demos and interactions that increase customer satisfaction.
Requirements
Experience in a presales, solution consulting, or similar customer facing technical role in IT or SaaS.
Strong technical expertise and the ability to explain complex concepts in a clear, business oriented way to both technical and non technical stakeholders.
Proven problem solving skills: you can analyse customer challenges and design creative, feasible solutions that align with product capabilities.
Experience with solution based selling and supporting Sales in building proposals, running demos, and closing deals.
Affinity with building operations, facility management, energy management, or related domains is a plus.
Customer centric mindset with strong ownership, accountability, and a hands on attitude.
Excellent communication skills, both written and spoken; fluency in English and French is required.
Willingness to travel to customer sites and events in France and Belgium.
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