Customer Service Specialist in CommBank’s Funding & Settlements team managing business loan processes. Collaborating with stakeholders and providing exceptional customer service to internal and external clients.
About the role
- Clinical Specialist in Wound Care working with healthcare professionals to provide training, support, and expertise in NSW. Engaging with clinicians and developing tailored in-service programs to enhance best practices.
Responsibilities
- Represent the business as a Subject Matter Expert in Wound Care, delivering product application and clinical evidence training to customers across hospitals and health services throughout NSW.
- Collaborate with the broader team to develop tailored training content and in-service programs, leveraging globally approved materials adapted to local needs.
- Build and maintain a strong network of product champions and clinical influencers.
- Partner with Marketing and Medical Affairs to grow and strengthen the local Key Opinion Leader (KOL) network.
- Actively participate in industry events, conferences, and professional associations to stay current with Wound Care trends and innovations.
- Translate insights into actionable clinical strategies.
- Provide clinical advisory support to customers and internal sales teams on products within the specialty.
- Contribute to protecting existing business and identifying opportunities for growth.
- Work closely with Sales and Marketing teams through joint customer visits, presentations, and engagements to deliver tailored clinical content and ensure consistent, evidence-based messaging to healthcare professionals (e.g., nurses and surgeons).
- Partner closely with Territory Managers to drive business growth, leveraging clinical expertise to support customer engagement, identify new opportunities, and contribute to the successful execution of territory strategies.
Requirements
- Bachelor’s degree in Nursing
- Relevant experience in Wound Care and/or Surgical Nursing, Operating Theatre, or the Medical Device industry
- Positive, proactive attitude with a passion for supporting clinical best practice.
- Strong communicator who enjoys educating and engaging with clinicians.
- Builds trusted relationships with ease and collaborates well with others.
- Adaptable and comfortable in dynamic hospital environments.
- Self‑motivated, curious, and eager to learn and grow.
Benefits
- Regular travel across metropolitan Sydney
- Collaboration with healthcare professionals
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Insurance expert providing phone - based broker services and administrative support at Hiscox. Delivering exceptional service and managing inquiries from High Net Worth brokers.
Sales Support Specialist in VIEWENTO handling customer relations, marketing, and operations. Focused on optimizing sales processes within a dynamic marketing team.
Client Support Specialist providing real - time assistance and support to insurance clients using underwriting screening tools. Ensuring effective user experience and addressing queries promptly.
Customer Support Agent at Maurten responsible for handling customer inquiries through Zendesk. Engaging with users and supporting development projects in a hybrid work environment.
Customer Service Representative supporting Asia customers for Teledyne Technologies. Responsible for processing orders, customer service requests, and compliance coordination from Tokyo office.
Customer Experience Quality Analyst at Blue Ridge Communications managing customer feedback and insights. Focused on driving improvement in customer journeys through actionable data analysis and reporting.
Customer Support Representative assisting German - speaking clients with BUX services. Providing support across various channels with a focus on positive user experience.
Solutions Specialist tackling customer automation while utilizing software tools in a dynamic environment. Join a respected team at TLG, caring for employees since 1967.
Customer Service Representative assisting U - Haul customers both inside and outside the center. Providing support for U - Haul products and services, managing rentals, and ensuring excellent service.