Hybrid Customer Support Agent

Posted 1 hour ago

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About the role

  • Customer Support Agent at Maurten responsible for handling customer inquiries through Zendesk. Engaging with users and supporting development projects in a hybrid work environment.

Responsibilities

  • Handle customer questions or concerns through Zendesk
  • Direct questions to the right team members in the company
  • Help out in development projects

Requirements

  • Experience from a customer service department or similar
  • Passion to help the customer in a way that creates value
  • Customer-oriented mindset with a solutions-oriented approach
  • Excellent communicator and team player
  • Fluent in English; at least one other European language would be beneficial

Benefits

  • Flexibility alongside studies
  • Opportunities to work additional hours during holidays and vacation periods

Job title

Customer Support Agent

Job type

Experience level

Entry level

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

HybridSweden

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