Customer Experience Quality Analyst at Blue Ridge Communications managing customer feedback and insights. Focused on driving improvement in customer journeys through actionable data analysis and reporting.
TI
Hybrid Customer Service Representative
Posted 49 minutes ago
About the role
- Customer Service Representative supporting Asia customers for Teledyne Technologies. Responsible for processing orders, customer service requests, and compliance coordination from Tokyo office.
Responsibilities
- Review and validate incoming customer orders for completeness and accuracy
- Process and assist with sales orders, RMAs, and new customer applications
- Perform customer screening in support of Trade Compliance requirements
- Coordinate Export Permit applications between our customers and the Global Trade Compliance Team
- Review, action, and respond to customer service requests from customers including the status and schedule of orders and repairs
- Generate backlog and sales reporting
- Communicate customer requirements such as expedites and schedule changes with internal operations teams at the respective manufacturing facilities
- Provide support to the sales team as needed and contribute to process improvements within the sales department
- Ad hoc tasks as assigned
Requirements
- 3-5 years of Customer Service experience (technology manufacturing space preferred)
- SAP Knowledge but we provide training also
- Strong English skills – both written and verbal
- A second language is a benefit
- MS Office Skills, especially Office and Excel
- Solid administrative and organizational skills
- Strong attention to detail
- ERP Experience – SAP S4 preferred
- High School Diploma (or equivalent)
Benefits
- Health insurance
- Flexible working arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Customer Support Representative assisting German - speaking clients with BUX services. Providing support across various channels with a focus on positive user experience.
Solutions Specialist tackling customer automation while utilizing software tools in a dynamic environment. Join a respected team at TLG, caring for employees since 1967.
Customer Service Representative assisting customers with U - Haul products and services. Ensuring customer satisfaction through equipment management and hands - on educational support at U - Haul.
Customer Service Representative assisting customers with U - Haul products and services. Utilizing technology for inventory management and providing support in a U - Haul center.
Customer Service Representative assisting clients at U - Haul locations by managing rentals, educating customers, and performing equipment inspections. Participation in ongoing U - Haul education and certification programs included.
Customer Service Representative assisting customers inside and outside a U - Haul center in Bentonville, Arkansas. Utilizing modern technology to support U - Haul's exceptional service standards.
Customer Service Representative assisting U - Haul customers with products and services. This role involves maintaining equipment and providing information using modern technology.
Customer Service Representative assisting U - Haul customers with products and services. Handling rentals, maintenance, and customer inquiries primarily at the Woodstock location.
Customer Service Representative engaging with customers at U - Haul center in Clarksville, Tennessee. Providing services and assisting with equipment and rentals.