Order Operations Specialist managing compliance and operational excellence for sales teams at Smartsheet. Analyzing complex deals and collaborating with cross - functional teams in a multinational environment.
About the role
- Operational Excellence Manager at SOLV Energy, leading continuous improvement initiatives and optimizing operations. Managing process engineering teams and driving business efficiency across projects.
Responsibilities
- Lead, mentor, and develop a team of Process Engineers, providing guidance on project execution, technical problem-solving, and professional growth.
- Allocate resources effectively across multiple improvement projects and initiatives based on business priorities.
- Lead cross-functional improvement projects that drive significant business impact in productivity, quality, cost reduction, and cycle time.
- Design and facilitate rapid improvement events, kaizen workshops, and problem-solving sessions with cross-functional teams.
- Analyze current state processes to identify waste, bottlenecks, variation, and opportunities for improvement using data-driven methods.
- Design future state processes that eliminate non-value-added activities, improve flow, and enhance customer value.
- Collaborate with operations teams to pilot, refine, validate, and scale process improvements across the organization.
- Engage frontline employees as active participants in identifying problems, developing solutions, and implementing improvements.
- Establish performance measurement systems that track improvement impact, ROI, and alignment with business objectives.
- Create executive-level reports, dashboards, and visualizations that communicate progress, business value, and strategic insights.
Requirements
- Bachelor's degree in Engineering, Business, Operations Management, Industrial Engineering, or related technical field (required)
- Lean Six Sigma Green Belt certification (required); Black Belt certification (strongly preferred)
- Minimum 7 years of progressive experience in operational excellence, continuous improvement, lean management, or process engineering roles
- Experience with both field operations and administrative process improvement in complex, multi-site organizations (preferred)
- Strong analytical and problem-solving skills with demonstrated ability to use data and statistical methods to drive decisions and validate results.
- Strong facilitation skills with ability to lead diverse, cross-functional groups through structured problem-solving and decision-making processes.
- Excellent communication skills (written, verbal, and presentation) with ability to tailor messages for all organizational levels from frontline to executive.
- Proficiency with process mapping tools (Visio, Lucidchart), and data visualization platforms (Tableau, Power BI)
- Demonstrated ability to influence without direct authority, build consensus across functional boundaries, and navigate organizational politics effectively.
- Ability to travel will be required. Between 25-50%.
Benefits
- Employees (and their families) are eligible for medical, dental, vision, basic life and disability insurance.
- Employees can enroll in our company’s 401(k) plan.
- Vacation, sick and holiday pay.
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