International Operations Specialist responsible for 24/7 medical and security assistance. Managing cases, coordinating support solutions, and ensuring client satisfaction in a multicultural team.
About the role
- Card Operations Specialist at fintech company managing workflows and compliance for custom card issuance. Interface with clients and coordinate with Visa and manufacturing partners for card production.
Responsibilities
- Manage workflows and compliance for custom card issuance
- Interface with clients on card design
- Submit designs to Visa and monitor approval timelines
- Coordinate with manufacturing partners for card production
- Track project status and maintain communication with teams
- Complete and submit necessary forms to Visa for new partners
Requirements
- Experience with fintech, payments, crypto, stablecoins, or blockchain
- Must be able to work in a hybrid role and come into a NYC office 3 days a week
- Must be legally authorized to work in the United States for ANY employer without ANY restrictions.
- Must have experience managing workflows and compliance requirements related to custom card issuance
- Proficiency in coordinating with vendors and third-party partners.
Benefits
- Unlimited time off
- Flexible working
- Easy to access benefits
- Retirement goals
- Equity plan
- Rain Cards
- Health and Wellness
- Team summits
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