Billing Coordinator responsible for managing full-cycle billing operations at Solink, a leader in video security solutions. Collaborating with departments for accuracy and customer service in high-volume billing.
Responsibilities
Perform daily operations in a high-volume, full-cycle Accounts Receivable function, including preparing customer invoices to specific customer requirements.
Answer inquiries while providing quality and professional direction and excellent customer service.
Work closely with other departments (collections, operations, sales) to investigate and resolve customer inquiries.
Investigate and submit billing cancellation requests.
Update and maintain the internal billing database of client billing and distribution requirements, client contact information and emails, and invoice distribution statuses.
Ensure all billing transactions are completed, accurate and in compliance with our accounting revenue recognition standards.
Support other accounting functions as needed.
Requirements
Post-Secondary Degree or Diploma in Business Administration, Finance, Accounting or other related field or equivalent years of experience
2 years of experience in a Billing or Accounting related role
Intermediate Excel skills with proficiency in analyzing data and paying close attention to details
Familiarity with NetSuite, HubSpot, or similar ERP systems
Remarkable time management skills while working in a fast-paced environment
Strong problem-identification and problem-resolution skills
High level of integrity, confidentiality, and accountability
Strong work ethic and a positive team attitude
Outstanding communication skills in English (written, read, spoken)
Customer-centric and thrives on providing EXCELLENT service.
Benefits
Fully paid health & dental (no waiting period)
$500 health spending account for full-time, permanent Solink employees
Monthly reimbursement for fitness, wellness, or mental health programs for all Solink employees
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