Senior Billing Analyst at Fiserv ensuring accurate client billing and revenue reconciliation. Driving continuous improvement through automation and collaboration with finance and operations teams.
Responsibilities
Own end-to-end revenue assurance for an assigned client group, including contract setup, data preparation, invoice generation, reconciliation, and variance analysis.
Interpret contract terms and pricing schedules; set-up billing rules and validate data to produce accurate invoices and supporting documentation.
Apply artificial intelligence (AI) solutions such as Microsoft Copilot and Power BI to streamline invoice creation, contract analysis, and data extraction.
Identify inefficiencies in current workflows; design and implement scalable, system-supported solutions using advanced analytics and intelligent automation.
Monitor billing exceptions and controls; investigate discrepancies and drive issue resolution.
Support annual audit and quarterly review requests by assembling evidence, addressing inquiries, and implementing control improvements.
Create, update, and maintain standard operating procedures to capture process changes and enable consistent execution.
Requirements
4+ years of accounting and/or billing experience
Advanced proficiency in Microsoft Excel (pivot tables, XLOOKUP, and formula creation)
Bachelor’s degree in Accounting, Finance, or a related field, or equivalent combination of education, related experience and military.
Demonstrated experience analyzing contract fees and payment terms to validate billing accuracy and contractual alignment.
Experience communicating directly with clients addressing invoice-related inquiries.
Experience with SAP enterprise resource planning (ERP) billing and revenue processes.
Experience designing or leveraging automation/workflow tools (e.g., Power BI or Alteryx).
Experience establishing governance and change adoption practices for new AI tools (e.g., Microsoft Copilot).
Benefits
Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning and discounted shares with the Employee Stock Purchase Plan.
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