Hybrid Social Media Specialist

Posted 2 hours ago

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About the role

  • Senior Social Media Manager developing and executing SOCi’s social media strategy and content across multiple platforms. Leading campaign planning and performance measurement for brand visibility in multi-location marketing.

Responsibilities

  • Own and lead SOCi’s multi-channel social media strategy, aligning channel-level execution with company-wide business, brand, and growth priorities across LinkedIn, Instagram, Facebook, Reddit, and additional emerging platforms.
  • Oversee the creation and management of quarterly social content calendars, ensuring strategic planning, high-quality copywriting, compelling visual direction, optimized publishing, and proactive community engagement.
  • Set the long-term vision for social media at SOCi, identifying scalable content themes, audience growth strategies, and platform-specific approaches that reinforce SOCi’s position as an industry leader.
  • Provide creative direction to designers and content contributors, ensuring all assets meet brand standards and effectively communicate key messages.
  • Act as a strategic partner to Product Marketing, Demand Gen, Customer Marketing, and other cross-functional teams, translating business priorities into integrated, high-impact social campaigns.
  • Own performance measurement for SOCi’s social media channels, analyzing engagement, reach, sentiment, conversion, and other KPIs to assess the effectiveness of campaigns.
  • Translate data into meaningful insights and actionable recommendations, continually refining strategy to strengthen results and audience impact.
  • Monitor industry trends, platform updates, competitive activity, and cultural moments to strategically position SOCi within key conversations.
  • Serve as a trusted social media advisor to executive, GTM, and partner stakeholders, consulting on thought leadership, executive presence, and modern best practices for social platforms.
  • Continuously evaluate and refine workflows, tools, and processes to improve efficiency, creative output, and performance at scale.
  • Advanced knowledge of social media best practices and platform algorithms, with the ability to apply channel-specific optimization techniques to maximize reach, engagement, and performance.
  • Hands-on proficiency with social content creation and publishing tools, including Canva and enterprise-level social media management and scheduling platforms (e.g., SOCi).

Requirements

  • 5+ years demonstrated experience in developing and executing social media strategies for B2B or SaaS brands.
  • Proven success owning social media strategy end-to-end, with a portfolio demonstrating strategic thinking, creative execution, and measurable performance outcomes.
  • Deep expertise in major social platforms and analytics tools, with the ability to synthesize data into strategic, executive-ready insights.
  • Experience leading creative workflows and influencing cross-functional partners without direct authority.
  • Exceptional project management and organizational skills, with the ability to manage multiple initiatives simultaneously.
  • Excellent storytelling and communication skills, with experience presenting strategy and insights to leadership.
  • Willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned
  • Bachelor's degree in Communications, English, Journalism, Marketing, PR, or related field preferred.

Benefits

  • Health insurance plans, dental, and vision
  • Wellness incentives
  • 401(k) plan with employer match
  • Flexible paid time off
  • Quarterly wellness days
  • Paid holidays
  • Unique employee engagement programs

Job title

Social Media Specialist

Job type

Experience level

Mid levelSenior

Salary

CA$70,000 - CA$105,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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