Operations Associate II coordinating warehouse duties at adidas. Performing essential administrative tasks and working safely under general supervision.
About the role
- Operations Manager optimizing processes and ensuring high-quality outcomes at Snorkel AI. Manage operational rigor, analytical thinking, and cross-functional collaboration to make a significant impact.
Responsibilities
- Build and refine ticketing processes to streamline operations and improve response times
- Design and implement automated form processes that reduce manual work and improve data collection
- Create automated email workflows to enhance communication and operational efficiency
- Develop custom queries to extract actionable insights from operational data
- Leverage Zapier, Airtable, and other no-code/low-code tools to connect systems and automate workflows
- Design scalable data workflows that leverage internal tools, external vendors, and various pieces of automation
- Drive faster decision-making abilities for the team by exposing key insights from within the process
- Determine user information that is missing, which leads to user experience improvements
- Maximize marketplace efficiency and work with cross-functional partners to raise issues and implement corrective actions
- Grow our user base through implementation of retention and incentivization programs
- Partner with teams across the organization to identify operational bottlenecks and implement solutions
- Manage external partnerships and be a point of contact for them in resolving issues
Requirements
- 5+ years of experience in operations, project management, or related roles
- Proven track record of building and optimizing operational processes from the ground up
- Strong analytical skills with experience creating queries and extracting insights from data
- Excellent project management abilities with attention to detail and follow-through
- Experience with process automation tools (e.g., Zapier, Make, or similar platforms)
- Proficiency with collaboration and database tools (Airtable experience a plus)
- Strong communication skills and ability to work effectively with cross-functional teams
- Experience with CRM systems
- Familiarity with SQL or other query languages
- Background in technical operations or working with engineering/product teams
- Experience in a fast-growing startup or technology company
- Knowledge of email automation platforms
Benefits
- medical
- dental
- vision
- 401(k)
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
Operations Associate II overseeing logistics and administrative tasks in warehouse operations. Responsible for maintaining quality and projected volume goals through various warehouse duties.
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