Manager of Service Operations at Mindray North America, leading customer - focused service processes. Overseeing service workflows and team performance within a healthcare technology environment.
About the role
- Operations Coordinator at Bureau Veritas managing work orders and dispatching field personnel. Ensuring compliance to customer requirements and maintaining operational efficiency in a dynamic environment.
Responsibilities
- Receives, records, and distributes work orders to Field employees
- Makes decisions on Inspector qualification appropriate to the nature of assignment
- Selects and dispatches field personnel to ensure all required aspects of the assignment are adequately covered
- Creates and maintains job files
- Prepares and issues job orders and lab instructions
- Ensures all required information is distributed and is understood by laboratory, client and Inspector
- Reports any irregularities to management, and generates reports of non-conformance as required
- Coordinates paper flow throughout office making sure that clients receive proper paperwork in a timely manner
- Behaves ethically at all times
Requirements
- High school diploma or general education development certificate (GED)
- More than five years experience as an Inspector or similar position
- Knowledge of company HS&E procedures and associated governmental regulations
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively to groups of customers or employees
- Good communication skills
- Ability to add, subtract, multiply, and divide in all units of measure
- Ability to compute rate, ratio and percent, and to draw and interpret bar graphs
- Ability to understand and plan for the effective performance of work assignments
- Ability to deal rapidly and effectively with problems involving many variables in standardized situations
- Drivers license required
Benefits
- Medical, Dental, and Vision coverage
- Company-matched Retirement plan
- Generous Paid Time Off and Company Holidays
- Paid Parental Leave up to 10 weeks
- Life Insurance and AD&D coverage
- Short-Term Disability (STD) and Long-Term Disability (LTD)
- Tuition Assistance
- Optional life and pet insurance
- Access to Corporate Discounts
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
TS
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