Senior Key Account Manager at CREA managing e - commerce journey and driving brand growth. Collaborating across teams to enhance customer experience and brand portfolio in Southeast Asia.
About the role
- Senior Account Manager at Snap Inc growing client relationships and optimizing campaign performance. Leading complex digital campaigns across various platforms with a focus on insights-driven strategies.
Responsibilities
- Lead, manage, and proactively grow relationships with key clients and agency partners
- Proactively lead product update discussions, educate brands and agencies on Snap’s new and existing products, and advise on best practices to drive optimal performance and groundbreaking campaigns
- Help onboard new account managers and account specialists, ensuring they understand best practices and key cross-functional relationships
- Partner with account executives and creative strategists throughout the RFP process to develop innovative, insight-driven digital campaigns on Snapchat, bringing measurable ROI for our clients
- Lead projects involving complex work streams and cross-functional collaboration (internally and externally)
- Dive deep into campaign performance data; guide KPI driven measurement strategies, identify performance trends, optimize campaigns to achieve results, and provide recommendations for upsell opportunities
- Increase adoption and engagement of Snap’s self-service platform and auction-based tools, providing ongoing technical support and real time analysis
- Proactively develop best-in-class case studies that deliver a constantly evolving test-and-learn agenda across the category
Requirements
- BS/BA degree in business, communications, marketing, or another related area of study or equivalent years of experience
- 5+ years proven experience taking complex data and evaluating success metrics to create data stories that drive campaign performance or 5+ years working with clients to understand the brand strategy, product attributes, main competitors, and major issues facing their business while performing in-depth data analysis that deliver both short and long term strategies
- Experience in the digital media industry with a focus on performance and brand marketing, ad-tech, programmatic in real-time bidding marketplaces, or a related field
Benefits
- paid parental leave
- comprehensive medical coverage
- emotional and mental health support programs
- compensation packages that let you share in Snap’s long-term success
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