Continuous Improvement Manager enhancing business processes for Lightspeed DMS. Focusing on onboarding velocity, customer satisfaction, and collaboration across teams.
About the role
- Field Reimbursement Manager responsible for reimbursement and market access support for patients and healthcare professionals. Implementing programs and providing education on medical technology benefits in various US locations.
Responsibilities
- Support day-to-day reimbursement and market access needs for both internal and external customers
- Implement and manage Patient Access Programs that build the foundation of market adoption
- Use analytical skills to solve reimbursement issues and train customers on billing practices
- Partner with physicians, hospitals, and sales teams to address coding issues and provide reimbursement support
- Develop coverage strategies, particularly for in-office procedures
- Help implement coding and payment strategies for ENT products
- Educate customers on payer trends and support practices in their reimbursement activities
Requirements
- Bachelor’s degree in relevant field (Public Policy, Health Economics, Business, Science, or Healthcare Administration)
- Minimum 3 years of experience in reimbursement, market access, health economics for a medical technology company, healthcare consulting firm, insurance, healthcare delivery system, or physician/hospital/ASC practice management
- Strong ability to communicate medical device benefits to patients, providers, and payers through presentation and training program design
- Demonstrated understanding of US healthcare reimbursement mechanisms and regulations related to medical technology products
- Excellent verbal and written communication skills, including public speaking and presentation
- AAPC certification (CPC, COC, Coding Auditor, etc.) or minimum 3 years of coding, coverage, and payment experience preferred
Benefits
- medical, dental, and vision coverage
- 401k
- tuition reimbursement
- medical leave programs
- parental leave
- generous PTO
- paid company holidays annually
- 8 hours of Volunteer time
- variety of wellness offerings such as EAP
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