Family Support Services Manager providing operational leadership for Family Support Services program. Supervising staff and ensuring high - quality service delivery with compliance and performance monitoring.
SF
Hybrid Director, Health Care Program Management
Posted 2 months ago
About the role
- Health & Welfare Program Manager managing the migration of administrative platforms for Fidelity clients. Collaborating with various teams to enhance service delivery and project outcomes.
Responsibilities
- Develop project plan to facilitate migration from one administrative platform to another
- Adhere to project and program management standards
- Supporting all project roles
- Interface and integrate with Product Roadmap liaisons to promote system and tool updates
- Ability to leverage online workflow tracking tools, including Monday.com and JIRA is a plus
- Design and implement project strategy including risk tracking, status tracking, milestones and deliverables
- Partnering with the Director Client Consultant and all other work-stream leads to meet project deliverables
Requirements
- Bachelor’s degree or equivalent years of industry experience
- 5-8 years of Health and Welfare benefits service experience
- 5+ years of professional experience (and demonstrated competence, depth, and breadth)
- Prior H&W client implementation and/or platform migration experience
- Prior program management experience
- Experience in Agile preferred, but not required
- Proficient with Microsoft Office applications
Benefits
- Health & Welfare – Health Care Program Manager
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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