Director of Quality and Patient Safety at St. Luke’s focusing on clinical risk management and patient safety. Collaborating to improve healthcare quality across assigned entity in Pennsylvania and New Jersey.
Responsibilities
Responsible for all aspects of Quality, Clinical Risk Management and Patient Safety for the assigned entity
Coordinate performance improvement activities and facilitate system changes to enhance patient safety
Collaborate with network partners to enhance quality patient care
Investigate adverse clinical events and analyze data for risk prevention
Coordinate the Patient Complaint and Grievance process
Review complaints and grievances to mitigate risks
Oversee Infection Control Preventionist and ensure compliance with regulations
Facilitate organizational improvement activities and provide education to teams
Requirements
Bachelor’s degree in nursing or healthcare related field required
Master’s Degree preferred or in progress with an identified completion date within 4 years
Certified Professional in Healthcare Quality (CPHQ) or Certified Professional in Healthcare Risk Management (CPHRM) or appropriate alternative within 2 years of hire required
Minimum of 3-5 years' experience in clinical care of patients required
Excellent project management skills
Current professional licensure in New Jersey or Pennsylvania, based on work location.
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