Hybrid Assistant Director of Social Services

at CareSource

• Job title: Assistant Director of Social Services
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Postgraduate Degree
• Location requirements: Hybrid, Brooklyn, United States

About the role

• Assistant Director of Social Services overseeing clinical management and Medicaid eligibility for ESH members. Supervising social service staff and ensuring compliance with New York State regulations.

Responsibilities

• Assists the VP of Social Work and Community Health Services to assure that appropriate, high-quality clinical management is provided to all ESH members in accordance with relevant regulations.
• Provides direct managerial oversight and supervision to the social service staff in the MLTC Program.
• Oversees the Medicaid eligibility department, addresses and resolves unpaid Medicaid claims and Medicaid surplus payments issues.
• Assures Medicaid applications, renewals, deferrals and conversions are completed on time.
• Responsible for establishing appropriate, New York State code compliant, personnel policies and procedures including those relating to hiring practices, health status examination, and periodic evaluation.
• Orientation and in-service education.
• Participates in hiring, retention, evaluating, disciplining and termination of staff.
• Ensures compliance, consistent with health rules of the New York State Department of Health.
• Performs clinical oversight of contracted agency social workers.
• Participates in developing standards which insure safe and therapeutically effective service to clients and families.
• Oversees the clinical supervision of staff to assure standards of care are met and/or assures that appropriate supervision is provided.
• Participates in the planning, development, implementation and evaluation of staff orientation and in-service Education programs.
• Represents Program at Professional Meetings.
• Provides direct supervision of clinical staff and eligibility specialists.
• Prepares for the participation in certification visits from Regulatory/Accrediting bodies.
• Represents Program to community.
• Reviews weekly claims report and report findings with the VP of Social Work & Community Health Services or designee.
• Monitors clinical quality (productivity Data collection, assessment, care planning, documentation) and provide case consultation on complex cases (abuse/neglect, suicidality, housing and benefits crises).

Requirements

• Master's of Social Work degree required
• Five (5) years experience as a Social worker required
• Three (3) years of management experience (e.g., CHHA, MLTCP or PACE Program) required
• Knowledge of duties and ability to perform and supervise social workers and eligibility specialists.
• Knowledge of planning, organization, directing, coordinating and evaluating clinical aspects of social work and social services.
• Ability to multi-task.
• Demonstrates working knowledge of Medicaid, Medicare, including enrollment and recertification.
• Knowledge of Pooled Income trust (UCS & NYSARC).
• Knowledge of NASW code of Conducts
• Demonstrates knowledge of community-based resources, entitlement programs, and benefits systems such as SNAP, SSI/SSDI, housing subsidies and fuel assistance.
• Ability to provide clinical consultation and guidance on complex, high-risk cases involving behavioral health crises, abuse/neglect, homelessness, substance use disorders, or unsafe discharges.
• Ability to ensures timely, accurate, and clinically appropriate documentation in the electronic medical record.
• Ability to assist the VP in the development of policies, procedures, and workflows for the social services department.
• Assuring adherence to good personnel practices in regard to hiring, retention, evaluation, counseling, discipline and termination of personnel.
• Ability to set and achieve goals
• Ability to effectively communicate information with geriatric and chronically ill clients.
• Ability to interact in a positive and helpful manner with clients and participants.
• Ability to understand the needs of the geriatric and chronically ill clients.

Benefits

• substantial and comprehensive total rewards package