Hybrid Billing Operations Data Administrator

Posted 12 hours ago

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About the role

  • Data Administrator providing administration and data entry support for billing operations at SiteMinder. Ensuring timely processing and maintenance of accurate customer invoices and records.

Responsibilities

  • Ensure external invoice payments are allocated daily into the billing system (Zuora).
  • Investigate unallocated or missing invoice payments within the various systems Support the Revenue Assurance Analyst clean up tasks and actions as required to ensure completeness of billing.
  • Ensure CRM and billing system customer date kept up to date by the team where applicable - such as email addresses.
  • Support the Billing and Collections team with quality assurance checks and tasks to ensure accurate invoicing.
  • Ad-hoc reporting to Finance as required.
  • Ensure timely processing of customer requests in the billing system such as cancellation of services (Drop offs).

Requirements

  • Must have at least 2 years in a SSC/BPO fast paced environment.
  • Are data driven and problem solvers, who are equipped and able to apply it with common sense.
  • They are driven to succeed, and passionate about what they do in life.
  • Ability to smile and laugh whilst working under pressure, and juggling multiple things at once is essential.
  • They are happy to work autonomously, and within a high performing close knit team, where ideas are debated.
  • A collaborator by nature and focused on building long-term relationships with clients
  • Ability to adapt and evolve with new processes and changes quickly.
  • Ability to thrive in a fast-paced, agile, and dynamic environment.

Benefits

  • Equity packages for you to be a part of the SiteMinder journey
  • Hybrid working model (in-office & from home)
  • Mental health and well-being initiatives
  • Generous parental (including secondary) leave policy
  • Paid birthday, study and volunteering leave every year
  • Sponsored social clubs, team events, and celebrations
  • Employee Resource Groups (ERG) to help you connect and get involved
  • Investment in your personal growth offering training for your advancement

Job title

Billing Operations Data Administrator

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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