Team Leader overseeing arrears and collections strategies as Zego enters the lending market. Collaborating with cross - functional teams to optimize operational efficiency and enhance customer outcomes.
SL
Hybrid Mid-level Collections Analyst – International
Posted 2 hours ago
About the role
- Analista de Cobrança Pl for S.I.N., handling international billing and relationship management. Requires advanced English and strategic negotiation skills in a hybrid work environment.
Responsibilities
- Lead negotiations with international distributors, seeking balanced solutions that meet the company’s needs while preserving commercial relationships;
- Act strategically in the collection of international distributors, taking into account payment terms, commercial conditions, relationship history, financial risks and the economic outlook of each region;
- Tailor collection approaches according to the particularities of each client, country or region, respecting cultural, linguistic and market practice differences;
- Maintain clear, assertive and professional communication with clients in different countries, using English and/or Spanish as required;
- Cultivate and maintain positive relationships with international clients, understanding their needs and offering alternatives that ensure business continuity;
- Monitor and follow up on the international customer portfolio, ensuring visibility of outstanding balances, aging and agreements in place;
- Stay up to date on international tax, financial and foreign-exchange regulations that may impact collection processes;
- Prepare and analyze periodic reports on international collections performance, identifying trends, risks and opportunities for improvement;
- Propose improvements to processes, policies and international collection strategies, focusing on efficiency, risk mitigation and reduction of delinquency.
Requirements
- Bachelor’s degree completed (Administration, Accounting, Economics, Foreign Trade, International Relations or related fields).
- Knowledge of collections processes, accounts receivable and credit analysis.
- Knowledge of accounting practices and international financial regulations.
- Familiarity with foreign-exchange operations, international payment methods and the impact of exchange-rate variation – desirable.
- Advanced English (reading, writing and speaking).
- Intermediate Spanish is desirable.
- Experience with financial ERP systems (e.g., SAP, Oracle, Totvs or similar).
- Proficiency in Microsoft Office, with emphasis on Excel (analysis, controls and reporting).
- Familiarity with CRM systems or collections management tools is desirable.
Benefits
- Meal voucher 🍽
- Grocery/food voucher 🛒
- Health insurance 🏥
- Dental insurance 🦷
- Vidalink (healthcare benefits) 💊
- TotalPass (wellness benefits) 🏋️♀️
- Transportation voucher 🚏
- Life insurance 📝
- Birthday day off 🎂
- Profit-sharing (PLR) 📊
- Discounts on universities, language courses and leisure activities 🎟
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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